View the Attached Document Concerning Visitation

We have updated our Visitation Policy as of December 7th- no visitors will be permitted unless for Maternity (Labor/Delivery) care or end-of-life considerations. This policy becomes effective December 7th.

View Visitation Guidelines (.pdf)




As you know, RMC Jacksonville at 1701 Pelham Rd. S, Jacksonville, Alabama 36265, will close on
June 30, 2018. All services will cease operations at that time. Medical records for those who have received care or will receive care at RMC Jacksonville over the next few weeks will be available to you or to other healthcare providers and/or outside requestors (as permitted).

Current or past patients of RMC Jacksonville may request that a copy or written summary of your health record be provided directly to you or to your healthcare provider of choice. To allow adequate time, please make your request in one of these ways:

  1. Present in person at Health Information Services (HIS) at the RMC Anniston campus on the first floor of the main hospital.
  2. Request your records online through ChartFast, RMC’s Release of Information provider. Go to and complete a form to request your records.
  3. You may also call 256-235-5763 to inquire about obtaining a copy of your medical records.

The ChartFast platform allows you to manage requests for your medical records with the click of a button. Please go to for step-by-step directions on how to request a copy of your medical record online.

Please be assured that your medical records are secured and safe and will continue to be available for your healthcare or personal needs. Beginning July 1, 2018, historical records will be available online or at RMC Anniston, located at 400 East 10th Street, Anniston, Alabama 36207.

If you have additional questions, please contact Donna Crew, Director of HIS, at 256-235-5373.