Penny Dickson is our newest team member to Patient Navigator Program. She has worked in healthcare for many years. Her experience and compassion helps her to fulfill the needs of the patients. She has enjoyed learning about the lives of each of her new friends and being a part of their healing. She works closely with Dr. Baird and Dr. Hagler to make sure each patient receives the upmost care.
RMC’s individualized, patient-centered cancer support services play an integral role in the success of our cancer program. Our Cancer Registry has been awarded the Alabama Statewide Cancer Registry Gold Standard for quality, completeness and timeliness of cancer data submission. This data allows our Oncology Committee to complete quality studies and make improvements to our program each year. Cancer Support Services is also home to RMC’s Clinical Trials and Patient Navigation programs. Our patient navigators are currently participating in the CMS Patient Care Connect Grant. Through this grant, our navigators are able to boost the appropriate use of healthcare resources and help patients make the best choices for treatment which leads to a better quality of life for our patients.
At RMC, we support and encourage our patients through every step of their diagnosis, treatment and recovery. In addition to a fully-accredited clinical staff and most advanced technology in the area, we also offer the wide array of patient resources for you and your family.
Meet our Patient Navigators
Patient Navigators at RMC play a vital role in helping patients who are newly diagnosed with cancer. They serve as the patients advocate and help them navigate the often challenging medical maze that comes following a cancer diagnosis. This compassionate team works closely with oncology offices and help patients find answers to many of their questions and concerns quickly and efficiently. But most importantly, Patient Navigators are there to help patients during their time of need – even if it’s just to listen or help them rearrange appointments during treatment.
Pam has worked 31 years at RMC. She worked 22 years in Radiation Oncology before becoming a Patient Navigator. This is where she gained her passion and her love for cancer patients. Being a Navigator is by far the most rewarding job she has ever had. Pam’s goal is to treat each cancer patient like family, and being there for them for whatever situation may arise. She likes to tells her patients she’s their new best friend.
Macy Allen has been a part of the Patient Navigator team since 2014. She caringly guides patients through the health care system as she provides support throughout their cancer journey. Her favorite part about being a navigator is hearing the stories they share. Macy feels like each of these stories provides an insight to the lives of these warriors. She feels honored to a part of each patients life. They’re all fighting a battle and she hopes that she can offer a sense of peace for them in such an overwhelming time.