Medical Records

Electronic Request for Records

Create an account using HealthMark to electronically request to receive your entire hospital medical record. If you encounter issues with creating an account, security questions, passwords, or if you get locked out of your account, etc., please call our Release of Information Center at 256-235-5763.

Instructions for online requests here. 

HealthMark Group Sign-In here. 

Medical Records FAQs

IN PERSON: You can visit the Radiology Department on the second floor in person at RMC or Stringfellow Memorial Hospital first floor with photo ID.

BY MAIL :

  • RMC
    HIS Department Release of Information
    400 East Tenth Street, Post Office Box 2208
    Anniston, Alabama 36202
  • Stringfellow
    HIM Department Release of Information
    301 East 18th Street
    Anniston, Alabama 36207

Generally, you can expect to receive your records within 2-5 business days.

In order to pick up another person’s records you must have written permission from the patient and bring a copy of the patient’s photo ID and your own ID.  If you have guardianship or power of attorney of the patient, you must also present that document.

A copy of the letter of Testamentary naming the Executor of the Estate or Letters of Administration naming a personal representative of the deceased is required. You will also need to bring a copy of the death certificate.

You may request your images through HealthMark, or you may visit our facilities in person:

RMC

You can visit the RMC Radiology Department on the 2nd floor or for films at

Stringfellow

You can visit the HIM Department on the first floor.

There is no cost associated with request for medical records.

Yes.  With your permission, the physician office can contact us for copies of your records.

RMC

You may request a copy of your bill by going to the Cashier Window on the third floor.

STRINGFELLOW

You may request a copy of your bill by going to the Business Office on the first floor.