Medical Record FAQs

Generally, you can expect to receive your records within 2-5 business days.

In order to pick up another person’s records you must have written permission from the patient and bring a copy of the patient’s photo ID and your own ID.  If you have guardianship or power of attorney of the patient, you must also present that document.

A copy of the letter of Testamentary naming the Executor of the Estate or Letters of Administration naming a personal representative of the deceased is required. You will also need to bring a copy of the death certificate.

You may request your images through MRO, or you may visit our facilities in person:

RMC

You can visit the RMC Radiology Department on the 2nd floor or for films.

 

The cost per request for medical records is $6.50 but may vary upon request.

Yes.  With your permission, the physician office can contact us for copies of your records.

RMC

You may request a copy of your bill by going to the Cashier Window on the third floor.