ER – Jacksonville

Available 24/7 to treat your family’s minor and major emergencies.


There’s never a good time for a medical emergency. But for those who live in and around Jacksonville, it’s good to know that the ER at RMC Jacksonville is here when you need them.  … Specially trained and board-certified Emergency Room physicians, doctors, nurses and other professionals with emergency training are always staffed, 24 hours a day, 7 days a week, 365 days a year.

The right care, right hERe

At RMC Jacksonville, our goal is to provide area residents with convenient, compassionate and high quality emergency care and expertise. Our team of emergency room physicians, nurses and technicians is always ready to care for your minor and major emergencies.

RMC Jacksonville’s emergency room is equipped with nine treatment rooms, including two cardiac/trauma beds, an orthopedic room, and treatment rooms for expectant mothers and pediatric patients.

Emergency Department physicians and nurses have specialized training in emergency medical care. While not usually providing long-term or continuing care, emergency medicine physicians are skilled in the diagnosis and treatment of sudden illnesses or injuries and in acute interventions to stabilize the patient. These specialists may be stitching up a head wound, setting a broken leg or treating a heart attack – all in a day’s work.

What to expect when you get hERe

Upon arrival, a triage nurse will assess your condition to determine the severity of your illness or injury. With triage, those who are most critically ill or injured are treated first. In a busy emergency room, the staff must prioritize and care for the most serious patients first. Depending on your condition, you may experience a short wait to receive care. However, if you begin to feel worse while waiting, it’s important to let us know right away.

Following evaluation and examination by a doctor, you may be admitted to the hospital or treated and released. We will discuss your treatment plan with you and provide instructions about medicines, restrictions and symptoms that may require a follow-up visit with your regular doctor.

When to call 911

Sometimes driving yourself or a loved one to the emergency room is not the best option. Do not drive if you are having severe chest pain or bleeding, if you feel like you may faint or if your vision is impaired. If in doubt, you should call 911.

For certain medical emergencies, including heart attack and stroke, an ambulance is the best option for transportation to the hospital because paramedics can begin life-saving care on the way.

Good to know, before you go

It’s important to be prepared for an emergency at all times. To facilitate treatment, keep and bring with you the following information, along with your insurance card and photo identification.

  • Name and telephone number of your primary care physician
  • Name and telephone number of your next of kin
  • A list of medications and drug allergies
  • Advance Directives: Living Wills, Do-Not-Resuscitate orders, Power of Attorney, etc.