Billing and Business Office

Striving to Enhance the Patient and Visitor Experience at RMC Every Day

Your Hospital Bill

Your insurance policy is a contract between you and your insurance company; you have final responsibility for payment of your hospital bill. As a courtesy, RMC will submit your bills to your insurance company. We also have several payment options available to assist you in paying your bill.

You may receive separate bills from physicians you did not see in person if you have certain tests or treatments in the hospital. These bills are for professional services rendered by those doctors in your treatment and in interpretation of test results while you are a patient — pathologists, radiologists, cardiologists, anesthesiologists and/or other specialists. If you have questions about these bills, please call the number printed on the statement you receive directly from them.

If you have questions regarding your hospital bill or need help interpreting financial policies and billing procedures, you may contact our Customer Service representative from 8 am to 4:30 pm at 256-235-5475, Monday through Friday.

All patient balances are due within 10 days of statement receipt, unless prior arrangements are made. For patient convenience, itemized bills will be provided upon request. You may call 256-235-5475 to request an itemized bill or discuss payment arrangements.

 Online Bill Pay

Thank you for choosing to pay your bill with RMC’s secure, online bill pay process. Payment for an RMC bill may be made online 24 hours a day. Please choose one of the two payment options below to proceed.


If you are paying a bill from one of Regional Medical Center’s hospitals or an RMC-affiliated service or center:


We realize that health care can be very expensive. To help you, RMC offers discounts for patients with no insurance and/or low incomes. Please go to Patient Financial Assistance to learn about our programs and download an application for assistance.

Mail Bill Payments

Mail check payments for RMC bills to:
Regional Medical Center Board
MSC #368
PO Box 803270
Birmingham, AL   35283-0270

On-Site Bill Payments

Cashier offices at RMC Anniston and RMC Jacksonville are open Monday through Friday from 8 a.m. to 4:30 p.m.

If you need assistance paying your bill, please go to Patient Financial Assistance to learn about our financial assistance programs and download an application in English or Spanish.

Pay an RHMC Bill

If you are paying a bill from Regional Medical Physician Group (RHMC) or an RHMC-affiliated practice or provider:

If You Have Health Insurance

If You Have Health Insurance

It is important to familiarize yourself with the terms of your insurance coverage. If there is a question concerning your insurance, you may be contacted by a hospital representative for clarification. You have assigned benefits from the insurance company directly to the hospital. However, you may need the insurance forms supplied by your employer or the insurance company.

If You are a Member of an HMO or PPO

If You are a Member of an HMO or PPO

Your plan may have special requirements, such as a second surgical opinion or pre-certification for certain tests or procedures. It is your responsibility to make sure the requirements of your plan have been met. If your plan’s requirements are not followed, you may be financially responsible for all or part of the services rendered in the hospital. Some physician specialists may not participate in your plan, and their services may not be covered.

If You are Covered by Medicare

If You are Covered by Medicare

We will need a copy of your Medicare card to verify eligibility and submit your claim. Medicare specifically excludes payment for certain items and services, including the cost of a private room unless medically necessary. Deductibles and co-payments are also the responsibility of the patient.

If You are Covered by Medicaid

If You are Covered by Medicaid

We will need a copy of your Medicaid card. Medicaid also has payment limitations on a number of services and items and does not pay for the cost of a private room unless medically necessary.

Nurse Making Phone Call At Nurses Station In Hospital

If You Have No Insurace

If You Have No Insurance

A representative from the Business Office will discuss financial arrangements with you. A hospital representative who is a representative of the Division of Family Services is also available to assist you in applying for Medicaid or other government assistance programs. Please contact RMC Social Services at 256-235-5265 for assistance.

Leave a Reply